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Frequently asked questions

Short, honest answers about crypto and card payments, privacy, hourly billing and what you can run on NoctHost.

Do I need to verify my identity to buy a VPS?

No. An email address is all you need to register. We keep only what billing needs, so there are no documents, selfies or phone numbers, and a crypto top-up needs nothing else.

Can I get a refund of my balance?

No. Top-ups are final: your balance is prepayment for servers here, and it is not refundable and not exchangeable for money. We are a hosting provider, not a payment service. Billing is hourly and the minimum top-up is small, so top up what you plan to spend rather than committing months ahead - unspent balance stays on the account with no expiry and can be used at any time.

Which cryptocurrencies can I pay with?

Bitcoin (BTC), Ethereum (ETH), USDT, USDC, Litecoin (LTC) and 300+ other coins - pick any of them on the checkout. You top up an account balance once and deploy as many servers as you need from it.

Can I pay by card?

Yes. Visa and Mastercard work, plus Apple Pay or Google Pay where your browser supports it. Cards are processed by our payment partner, which acts as the seller for that payment, asks for billing details and may add local VAT at checkout. We never see your card number. The minimum card top-up is $20. Crypto top-ups need no billing details.

How fast is a server deployed after payment?

Around 60 seconds. Once your deposit is confirmed and credited to your balance, every deploy is instant - pick a plan and a location, and your VPS boots with a dedicated IPv4 and full root access.

How does hourly billing work?

We deduct the hourly price of each server from your balance only while the server exists. Destroy a server at any moment and you stop paying that same hour. There are no monthly contracts and no minimum commitment, and a calendar month never costs more than the monthly price shown on the plan: in a long month the charge stops there and the rest of that month is free.

What happens if I go over the included traffic?

Nothing is switched off. Traffic beyond the included amount is billed at $0.01/GB from your balance, so 100 GB over costs $1. We email you at 80% of the allowance so it is not a surprise, and the included amount depends on the size: 500 GB on the smallest plan and 15 TB on the largest. The only hard limit is your balance.

What happens if my balance reaches zero?

Your servers are suspended, not deleted. You get a grace period to top up before anything is removed, and we send warnings well in advance.

How many blockchain confirmations do you require?

Small deposits are usually credited after one confirmation. Larger amounts may need a few more - the exact number is shown on the payment page before you send anything.

Can I get my balance back?

No - top-ups are final. Balance is prepayment for hosting: it can be spent on servers and other services here, but it is not refundable and cannot be paid out. Billing is hourly and the minimum top-up is small, so you never need to fund more than you are about to use.

Which operating systems can I install?

Ubuntu LTS by default, with Debian, Rocky Linux, Fedora and other popular distributions available at deploy time. You get full root access over SSH from the first minute.

Which cloud providers do you deploy on?

Vultr, DigitalOcean, Hetzner and Linode. You pick the provider when you deploy, and manage everything - and pay - through one balance regardless of the underlying provider.

Is NoctHost a reseller or its own Proxmox host?

Neither. NoctHost is one account across top-tier clouds: it provisions real cloud servers on those providers (Vultr, DigitalOcean, Hetzner and Linode) through their APIs, with hourly billing and a REST API - the same model as services like BitLaunch, not a Proxmox reseller, and billing is hourly rather than a fixed monthly plan.

Is there an API?

Yes. Everything in the dashboard is available over a REST API: deploy up to 10 servers in one request, check your balance and hourly spend, poll server statuses and IPs, and destroy servers programmatically.

Can I host a game server, VPN or Tor relay?

Yes - web apps, CI runners, GPU jobs, game servers, bots, personal VPNs (WireGuard, OpenVPN) and Tor middle relays or bridges are all welcome as long as they comply with our acceptable use policy and the law.

Can I send email from my server? Is port 25 open?

Outbound port 25 is blocked on every server, so you cannot run a mail server that delivers directly to Gmail or Outlook. On Vultr servers ports 587 and 465 are open, so sending through a relay (Resend, Postmark, Mailgun, Amazon SES or your own provider) works normally. On DigitalOcean servers all three ports are blocked - pick Vultr if outbound mail matters. Worth knowing either way: a fresh datacenter IP has no sending reputation, so relaying is the practical setup even where port 25 is open.

Can I set reverse DNS (PTR) for my server?

Yes, and you do it yourself: open the server's page in the dashboard and fill in the Reverse DNS (PTR) field. This works on Vultr servers. DigitalOcean derives the PTR record from the droplet name and exposes no API for it, so the control is not shown there.

What is not allowed on NoctHost?

Spam, phishing, malware distribution, botnets, DDoS attacks, port scanning, Tor exit relays, open proxies and any other illegal activity. Violating servers are suspended.

What happens if my server receives an abuse report?

For non-critical reports you get an email and 24 hours to remove the content or respond. If you do nothing, the server is deleted - but we keep a full disk backup for 7 days, and you can restore it onto a new server in one click. After 7 days the backup is permanently deleted.

Do you monitor what runs on my server?

We do not inspect your traffic or files. We act on abuse reports and standard network-level signals, which keeps the platform clean without invading your privacy.

Why use NoctHost instead of going to a cloud provider directly?

One account and one balance across four clouds: compare and deploy on Vultr, DigitalOcean, Hetzner and Linode from the same dashboard and API, billed by the hour. Signup is just an email, and you pay with stablecoins, other crypto or a card.

Still have a question?

Check the rest of the docs - or just try it: servers are billed hourly, so experimenting costs cents.

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